Dear Mr Beale
My wife and I wished to drop you a brief email to let you know how much we enjoyed our wedding reception at your Hatfield hotel on 28th May. All of your staff were excellent - diligent, polite and unobtrusively fulfilling all of their duties on the day.
Particular thanks should be directed towards Lyndsey who always responded to our numerous requests and queries promptly and efficiently. We also greatly appreciated Theo's management of the team and the event itself.
Within the last month, we re-visited the hotel for a family meal. Once again the service, presentation and dinner itself matched our expectations. Indeed, without exception, all of our wedding guests complimented us on our choice of venue and the quality of food.
Needless to say, we will revisit your hotel in future.
Russell & Yolissa Palmer