Dear Mr. Beale
It has been a pleasure to have stayed at Beales Hotel in Hatfield on a number of occasions and we have always found the staff to be helpful and pleasant.
On our latest visit just gone, two of your personnel were particularly notable in this respect - Karla and Sumi - so much so that we wished to make special mention outside of normal feedback.
Until this weekend I was unaware that the Beale family had acquired what was then the Hatfield Lodge Hotel back in the 1960s as it was at the Hatfield Lodge that our wedding reception was held on 3rd Jan 1970, sadly the lady I married that day and I divorced some eighteen years later, but we remain good friends.
It was a great day back then and a great recent visit made that bit more memorable and special by both Karla and Sumi.