August, 2012

Good morning Chris, sorry to email you out the blue, but I just wanted to point out a member of staff that was brilliant during our evening. I was at the Outsidein restaurant on Saturday night (15th September) for my parents 40th wedding anniversary. We booked a table for 14 people and were told it might be a bit difficult.

I then received a call from Alex, your restaurant manager, who explained that the table would be fine and we could decorate the table beforehand.

On the night, Alex introduced himself to me straight away and explained that although there was a bar mitzvah for 160 people and another party, it would not interfere with our evening – he was right. Despite having 14 people all barking orders at him he was smiling throughout, was happy to bring the cake out and more than helpful during the whole evening.

As were all the other staff including the lady on reception, the gentleman behind the bar and our waiter (I’m sorry, I can’t recall their names). And I’m sure they had more than enough on their plate with two other events on the evening.

My parents had a great evening, as did all their guests and it wouldn’t have been possible without Alex and his staff.

Your staff helped make the evening special for my parents and I just wanted to let you know that you’ve got a great team on your hands (I’m sure you’re aware).

Thanks again Chris and I’m sure we’ll be back again soon, although on a smaller table.

Kindest regards

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