November, 2008

Dear Amy

70th Birthday Party - November 15th 2008

Thank you for your "after sales" service. Yes, the day went well. The young gentleman who was in overall charge conducted the proceedings in a very efficient manner (according to one of the guests who knows about these things!). Once she had told me what to look for, I could only agree. I think our main problem was the long delay between the reception phase and the eating phase. There could well have been a revolt amongst the sub-12 year olds but the parents were on top of it before it went nuclear!

Feedback from everyone I have spoken to has been very positive, and I must thank you personally for your active attention to the details to ensure the event was a success. Please pass on my thanks to your team for ensuring it was day to remember.

With best regards,

David

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