Dear Lyndsey,

Marjorie and I write to thank you personally and Beales Hotel in general for the excellent service you provided for our Golden Wedding Anniversary Celebration last Saturday.

Thank you for being so friendly and helpful in the planning of the event, for your understanding when problems arose, and for following up after the event.

The room was ideal, the food just right in quality and quantity, and the service provided egregious. All of our 64 guests were full of praise for the setting, meal, and its accompaniments.

Outstanding were your attention to detail e.g. the gap between chairs for our wheelchair guest, and the timeous and seamless service of a three course meal with drinks and coffee unobtrusively and without mishap. Cutting up and serving a large iced fruit cake was also performed with exemplary efficiency.

We were also extremely impressed by Karla’s and Mark’s control and management of the event.

Overall it was a grand day made perfect by being able to relax overnight in the executive room which was part of the package.

We would have no hesitation in recommending your hotel as the venue for such an event to any other prospective customers.

We hope to see you all again soon.

Yours sincerely,

Marjorie and Mark Slater

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