Roche conference 22 – 24th June 2010
Dear Mr Beale,
Just a quick e-mail to thank you for the excellent service provided by your team over the last 3 days: 22nd -24th June.
Although your air-con system broke down during one of the warmest weeks in June, your team did everything in their power to make this situation as comfortable as possible for our delegates.
Linda was able to respond quickly to all our last minute changes in requirements (timing of breaks, contents of nibbles during breaks, change of breakfast location on the last day, temperature adjustment to air-con when working, loan of speakers from one of your staff members to view the English game etc...).
We are especially grateful for allocating to us the Therfield room for the last day as this was not expected and a very welcomed indeed; it was greatly appreciated by our attendees.
Linda and her team have done a great job.
We look forward to returning in late July for another workshop.
Have a good weekend.