November, 2010

Hi Andrew

I just wanted to take the time to send a note expressing how pleased I have been with all the staff at Beales Hotel Hatfield but especially Linda Purton (guest services manager).

Linda’s attention to detail and “can do” spirit has really helped to make this weeks meeting one of the most successful and beneficial meetings I have led in 2010. On numerous occasions Linda had to change and adapt processes in order to meet our needs which must have presented many challenges for her. From rooming and equipment to dinning and hospitality all of our needs were successfully met.

As a result I will be holding my next meeting on the 6th December 2010- 10th December 2010 at Beales Hotel Hatfield

Kindest Regards

Andrew Brazier
ITC Training Specialist
Roche Products Ltd

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