November, 2012

HELLO

As I am recording your checkout invoice for my stay on 7th to 9th Nov (room 55) – I realise I MUST write and thank you for a very good stay. Indeed congratulate you on a very well-run and pleasant hotel experience.

I do not know the area, found myself delayed there for a couple of days( meetings) and took a chance on an unknown hotel.

I was thrilled with what I discovered at Beales. Comfortable, clean, well maintained, interesting decor, food that surprised rather than disappoint, and thoughtful and caring customer service. Eve and Peter were the front facing people whose names I most recall but of course I appreciate to achieve your standards it takes the whole team from kitchen to bedroom.

If I am lucky enough to find myself in the area again, I will definitely be checking to see if you can fit me in!!

Regards & thanks

Kate Boyer
Managing Director
KASA SOURCING LTD

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