Dear Mr. Hall,
I just wanted to thank you and your staff for such a pleasant stay at Beales in Hatfield a week and a half ago. Your staff was able to accommodate our last-minute request for a second room, which was very helpful.
Our stay was delightful. Both rooms reflected the touch of someone who really cares. They were quiet and spotless and, I have to say, we noticed and appreciated the closer on the bedroom doors to stop them from slamming shut.
We had dinner at the hotel that night and enjoyed a marvelous meal (fish wrapped in banana leaf, fish and chips) with attentive atmosphere. The perfect way to end a hectic day.
Again, thank you.
Iris Ameen and family.