Dear Andrew Beale,
The company, of which I am an associate, booked me into Beales Hotel this week while doing some work for Roche in Welwyn.
Normally, I stay somewhere nearer and was not best pleased to be made to stay somewhere I didn't know.
It turned out just fine. Walking in on Sunday night I was greeted by Barbara who checked me in with a personal touch and immediately won me over.
The hotel was easy to find and although it took longer to get to Shire Park it was an easy journey.
Your rooms are extremely comfortable, the food both in the bar and restaurant extremely good, your staff just lovely and I had a really good experience.
I would happily stay with you again and encourage others to do so. The hotel was a surprise. Classy. Not what I was expecting.
So thank you and your staff for an excellent stay.
Sincerely - Veronica Roberts