Dear Andrew Beale,
The company, of which I am an associate, booked me into Beales Hotel this week while doing some work for Roche in Welwyn.
Normally, I stay somewhere nearer and was not best pleased to be made to stay somewhere I didn't know.
It turned out just fine. Walking in on Sunday night I was greeted by Barbara who checked me in with a personal touch and immediately won me over.
The hotel was easy to find and although it took longer to get to Shire Park it was an easy journey.
Your rooms are extremely comfortable, the food both in the bar and restaurant extremely good, your staff just lovely and I had a really good experience.
I would happily stay with you again and encourage others to do so. The hotel was a surprise. Classy. Not what I was expecting.
So thank you and your staff for an excellent stay.
Sincerely - Veronica Roberts
Myself and 2 colleague’s stayed on the above date in readiness for work support on Sunday at an Event in London..
The rooms were very comfortable, great showers & bathroom facilities. Good comfy bed, although feathers a small issue for myself and allergies.
The Bar Team were polite & helpful, allowing us to order sandwiches despite a busy event taking place – 40th Birthday I think.
In addition, we were able to access breakfast slightly early to facilitate our departure which was appreciated.
Justine Clark Business Analyst – Project Manager
The purpose of our stay was to visit our granddaughter on the de Havilland campus. Your hotel was not only very handy to this site but also very comfortable, all staff were excellent and the food was awesome. We will most certainly stay in this hotel on future visits.
Many thanks A & M. Adock
My husband and I just spent two very pleasant nights in your comfortable and stylish hotel in Hatfield. There were a number of things we liked particularly:
Efficient and charming staff on reception - Amena Hassan on our arrival on Wednesday evening; unfortunately we didn't register the name of the young lady on the later shift on our second night, who was outstanding and amongst other things, resolved a tricky bureaucratic problem for us. Also, the morning shift waitress in the restaurant.
The scrambled eggs were out of this world.
Liked the art work and really approve of your promotion of local art talent.
We plan to recommend this hotel if anyone asks.
Yes, really lovely staff. You train them well.
Renate & Russell Miller
Dear Staff @Beales Hotel
Despite of your staff discount, we had a most wonderful time at Hatfield Beales Hotel during our brief staying in England. Please accept our thanks for the great hospitality we received during our stay at your hotel. Not to be mentioned the wonderful family dinner we had at the West Lodge Park. Also we like to to extend our thanks to restaurant staff. As an admirer of the seventeenth century British Paintings, I was so fortunate to view the collections of the magnificent works of Mary Beale's original paintings and to understand the historical connection to the Hotel and its patrons.
Thank you again.
Wish you all a Merry Christmas and a wonderful New Year.
Sincerely, Pushpika and Ranjith Wijesinghe